Freemium SaaS: Customizing The Digital Marketing Funnel
Evolution Of User Acquisition And Retention: Adapting Metrics And Strategies
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Harshal Patil
Mar 176 min read
Product Coaching To Align Team And Roadmap With OKRs
Empower Your Product Team With Best Practices For Team Communication, Roadmap, And OKRs.
58 views
Harshal Patil
Jan 232 min read
B2B Webinar Wisdom And Benchmarks
Research And Visuals Of Webinar Statistics For Registrations, Attendance, And Sales.
12 views
Harshal Patil
Jun 10, 202315 min read
Methods to Map Customer Journeys For Any Product Using 3 Product Management Examples
When Should You Ditch The Funnel And Jobs To Be Done? What Should You Do Instead?
128 views
Harshal Patil
Jun 5, 202313 min read
Mastering B2B Customer Experience: A Candid Talk with Jeff Lee, CX Manager
Uncover The Meaning Of B2B CX. Address Blind Spots In Stakeholders Management.
35 views
Harshal Patil
May 8, 20239 min read
How To Successfully Communicate With Your B2B Customers In 5 Steps
Battle-Tested Playbook To Announce Your B2B SaaS Feature
31 views
Harshal Patil
Apr 18, 20232 min read
Revisiting a 2D Simplification of B2C Acquisition Channels
Social Media? AdWords? Free Samples? My takeaway was that simplification was valuable to view the options, but we need more details to make
3 views
Harshal Patil
Mar 25, 202310 min read
16 Research-Backed Tips To Boost The Adoption Of Your Chrome Extension
Applying Psychology, copywriting, and ASO principles to Chrome App Store
33 views
Harshal Patil
Feb 13, 20235 min read
How to Multiply Your Organic Traffic by following Emilia’s Content Operations playbook
How to create 100+ relevant blogs each month? Emilia Korczynska, Author of Content Operations, explains the process and people required.
22 views
Harshal Patil
Oct 20, 20225 min read
How to Use Metrics and Signals to Track Customer Experience
Be a Nimble Product Manager by Using Leading Indicators, Based on Real-World Product Management Experience
15 views
Harshal Patil
Oct 20, 20225 min read
How to Measure Customer Experience by Merging Product Analytics, Surveys, and Interviews
3 Ways to Know your Customers Based on Real-World Product Management Experience
34 views
Harshal Patil
Oct 18, 20223 min read
5 customer-friendly ways small businesses can make more money
Improve your customer acquisition to increase your revenue in these 5 ways, based on surveying 59 businesses related to real estate
11 views
Harshal Patil
Mar 1, 20224 min read
How to Visualize Customer Behavior and Change it - Part 9
Create a customer behavior diagram, look at different touchpoints, and conclusion. Part 9 of understanding customer behavior.
10 views
Harshal Patil
Feb 15, 20221 min read
What would I do Differently to Improve Customer Experience - Part 8
This is a retrospective and ideas article on how we could understand customers better.
6 views
Harshal Patil
Jan 18, 20225 min read
Customer Communication Checklist and Understanding User Flows - Part 7
In part 7 of understanding customer behavior we understand user flows. We improve CX by using a communication checklist and launching featur
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Harshal Patil
Dec 14, 20217 min read
Can you Persuade Customers to use your Product? - Part 6
Roadshow for enterprise customers, marketing blast hypothesis, and post-sales pitch deck for GTM. Part 6 of understanding customer behavior.
6 views
Harshal Patil
Nov 30, 20216 min read
How to Analyze Email Usage and Offline Customer Experience - Part 5
CTR analysis in emails led to understanding customer behavior in static documents, creating support shortcuts, and forming hypotheses on con
10 views
Harshal Patil
May 17, 20215 min read
Boost Customer Experience by Analyzing Click-Through Rates and Redirecting - Part 4
Funnel customers to explanatory articles and analyze referrer CTRs in a unique way to continue solving customer problems. Part 4 of understa
12 views
Harshal Patil
May 5, 20215 min read
Subtle announcements and Hierarchy of needs for Customer Experience - Part 3
Continue solving customer problems by non-intrusive launch announcements to drive adoption and writing a “how to”. Part 3 of the adventure i
15 views
Harshal Patil
May 1, 20218 min read
Stakeholder Roadshows and Process Changes for Customer Experience - Part 2
Continue solving customer problems by all means necessary - stakeholder management, roadshows, and process changes. Also, a dashboard! Part
15 views
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